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Privacy policy

Commitment and Values

Fromagerie Bergeron operates according to the highest standards of ethics and integrity and is committed to protecting your personal information in accordance with applicable laws. In response to evolving communication technologies, we have implemented rigorous mechanisms to ensure the confidentiality of the information we collect.

Definition of Personal Information

Personal information is any information that can identify a person, such as their name, first name, postal code, or email address.

Collection of Personal Information

We collect the following information:

  • First and last name
  • Email address
  • Postal code

This information is collected through our online forms and through interaction with our website. We also use cookies and log files to collect certain information.

Collection Methods

Your personal information is collected via:

  • Website registration forms
  • Order forms
  • Opinion surveys
  • Contests

Purpose of Collection

We use this information to:

  • Send you our newsletter and promotional offers
  • Respond to your inquiries
  • Process and ship your orders
  • Generate statistics
  • Improve our website

Log Files and Cookies

We automatically collect certain information such as:

  • IP address
  • Operating system
  • Pages visited
  • Time of connection
  • Data for targeted advertising

These tools allow us to improve our services, personalize your experience, and analyze the use of our website.

Sharing of Personal Information

Fromagerie Bergeron does not sell your personal data. We share certain information with third parties only for:

  • Sending promotional communications
  • Shipping orders
  • Establishing consumer profiles
  • Delivering targeted advertisements

Limitation of Collection and Use

We collect and use only the information necessary for the previously communicated purposes. Our staff only accesses information required for the performance of their duties.

Right to Object and Withdraw

You can:

  • Refuse to have your data used for certain purposes
  • Request the removal of your information from our lists

To exercise these rights, contact us at: marie-eve.fecteau@fromagesbergeron.com or write to: Webmaster, 3837, route Marie-Victorin, Saint-Antoine-de-Tilly.

To opt out of Google targeted advertising, visit: http://www.google.ca/intl/en/policies/technologies/ads/

Right of Access

You have the right to view, modify, or delete your information by contacting us at the coordinates mentioned above.

Security

Your information is stored in a secure environment. To protect your data, we use:

  • SSL and SET protocols
  • Network monitoring software
  • Computer backups
  • Firewalls

Although we employ best security practices, no system offers absolute protection when transmitting information over the Internet.

This policy may be updated periodically to reflect legislative developments in personal data protection.